When catastrophe strikes, GEICO will be there to help

By on July 14, 2010 at 9:29 AM

Posted in: Safety and Insurance Issues

By guest blogger Bill K., claims adjuster, Maryland

With record-breaking snowfall and violent hailstorms, this year has been marked by severe weather. Hurricane season starts this month, and forecasters are predicting a high level of activity in the southeastern part of the country. When severe weather hits, GEICO’s Catastrophe Teams leap into action to respond to the call of our customers.

If your vehicle is damaged during a storm, GEICO is available 24/7 to answer your call. You can file a claim online at www.geico.com or over the phone. To accommodate increased levels of claim reporting, GEICO’s associates work overtime to respond to your calls and e-mails as quickly as possible. GEICO will also bring out-of-town adjusters to the scene of the storm so that vehicles can be inspected quickly.   

After a storm, it is our goal to provide our policyholders with outstanding customer service.  We’ll keep our fingers crossed and hope that this summer is catastrophe-free, but if severe weather strikes, GEICO will be ready to serve you.