Out to win at the Brickyard, again

By on May 22, 2014 at 1:58 PM

Posted in: Marketing & Communications

SebastienBourdais The Indianapolis 500 is considered one of the most prestigious auto racing events in the world, and GEICO and KVSH Racing will be looking to cross the “yard of bricks” in first place once again this year. This Memorial Day weekend, GEICO and KVSH Racing return as defending Indy 500 champions, this time with Sebastien Bourdais behind the wheel. Before signing a two-year deal with KVSH Racing, Bourdais produced four consecutive championships in the former ChampCar Series, and won the 2014 Rolex 24 at Daytona.

GEICO’s journey at Indianapolis has been notable. In 2002, driver Paul Tracy was stripped of his Indy 500 win after officials determined he passed another driver under caution, and vowed never to return – until the Gecko convinced him otherwise. Tracy’s return in 2009 was one of the top stories of the year and he netted a ninth-place finish. Tony Kanaan then piloted the GEICO car in the annual 500-mile race and finished fourth in 2011, third in 2012, and in 2013 handed GEICO and KVSH Racing their first win at Indy.  

You can gear up to show your support for the team by visiting the GEICO Store, where you’ll find GEICO Racing gear and lots of other GEICO goodies. GEICO’s fondness for Indy doesn’t depend on Bourdais’ performance this weekend, though. The office we opened there in 2013 just celebrated its first anniversary. It’s thriving – and if you’d like to race in and apply for a job there, we’re hiring!

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A day in the life: What it’s like in commercial sales

By on May 20, 2014 at 9:00 AM

Posted in: Sales and Service, Working at GEICO

By guest blogger Brittany Thompson, college recruiter

GEICO’s insurance sales associates are responsible for analyzing customers’ needs and tailoring policies to meet those needs and determining premiums. They are licensed professional agents who continually receive training and coaching to further their career opportunities. If you want an opportunity to learn about insurance coverages and underwriting, a sales career at GEICO could be for you.

DanDan, a commercial sales representative 2, provides a service to potential commercial customers and sells insurance coverages for vans, trucks and cars used for business purposes. Wanting to learn more about what Dan does at GEICO, I asked him a couple of questions that might be on your mind as well.

How do you feel about the training you’ve received at GEICO?

Every day at GEICO I learn something new and am always continuing to receive better training. With the right attitude you will find that the resources are there to help you succeed.

What’s your favorite thing about working in the commercial sales department?
Every day I am challenged to help someone whose circumstances are unique. I enjoy demonstrating my abilities as an expert as I give GEICO customers a reason to insure with us.

GEICO is hiring sales associates in many of our 15 offices around the country. Visit GEICO.jobs to learn more and apply online today!

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GEICO’s a hit in Houston

By on May 16, 2014 at 3:11 PM

Posted in: Working at GEICO

Houston OfficeBy guest blogger Alex Danoff, public relations

These are truly exciting times at GEICO. After successfully launching a new office just outside of Indianapolis in 2013, GEICO held a celebratory ribbon-cutting event last month to officially open the company’s new claims operation in the greater Houston area.

Texas Gov. Rick Perry, who also attended GEICO’s announcement event for the Houston office in December 2013, joined Berkshire Hathaway Chairman and CEO Warren Buffett, GEICO Chairman and CEO Tony Nicely and GEICO Houston branch manager Tara Carthew as they cut the ribbon on the brand-new 138,000-square-foot facility. Many of GEICO’s partners in the community, as well as some 340 new GEICO associates, also attended the ceremony.

Will GEICO be expanding further in the future? While I don’t know of any specific plans, I wouldn’t bet against it, based on the company’s strong growth and extensive hiring efforts. I guess we’ll just have to stay tuned!

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Get fit, go green and happy graduation

By on May 12, 2014 at 2:25 PM

Posted in: Working at GEICO

Shannon Smedstad, GEICO Careers blogger

Each month, we share information from around the company via the GEICO Careers Now video series. Have you seen any of our videos on YouTube? Well, if you just answered, “no,” I’m here to encourage you to check out the May edition.

In this short, upbeat video, you’ll meet Victoria — a GEICO associate currently participating in our Management Development Program for college graduates. She’ll share information on how our associates are getting fit and going green, and how GEICO recognizes innovation and exceptional work.

We’re hiring great people.

If you are looking for a company that will help you develop personally and professionally, and will support your fitness and future … GEICO could be the place for you! We’re hiring motivated professionals for careers in sales, customer service, claims and auto damage, as well as IT pros and college grads for our leadership programs.

Check out all that GEICO has to offer at geico.jobs.

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Meet Charde, who assists geico.com customers

By on April 29, 2014 at 1:39 PM

Posted in: Sales and Service, Working at GEICO

By guest blogger Brittany Thompson, GEICO Careers

Are you interested in working in customer service at GEICO? As a customer service representative, you receive industry-leading training from the fastest-growing auto insurance company and become a licensed insurance professional. 

You then have the opportunity to delight our policyholders every day by handling their policy needs and educating them about insurance. It’s a rewarding career with plenty of opportunity for advancement! But don’t take my word for it; let’s hear from someone who’s actually working in GEICO customer service.

ChardeCharde has been with GEICO more than two years, and has been promoted three times. She is currently an Internet service representative 2, assisting customers online, handling their questions and concerns effectively and efficiently. I asked Charde a few questions to understand how she’s become so successful in her career. 

What are your thoughts on GEICO’s training?

The GEICO training helped out a great deal. My success is definitely a reflection of the training I’ve received. 

What’s your favorite thing about working in GEICO’s customer service department?

You never know what to expect! One customer may have a request that is fairly simple; the next may have one concern that requires more time and dedication. But they all need us, and that feels great to know that they rely on us. And we kind of hold their cares in our hands.

What do you see yourself doing next at GEICO?

GEICO has so many opportunities for advancement, so I hope to move into supervision and management.

What keeps you at GEICO?

The atmosphere and economic stability. Everyone is so friendly and upbeat. You have so many positive influences around you, it’s hard to have a bad day. With furloughs and layoffs happening all around, it’s good to know that GEICO is such a stable company.

If you’re motivated and friendly, and looking for a career where you can make a difference, check out the Careers section of GEICO’s website to find customer service positions in many locations across the country. Be sure to also check out our leadership programs in customer service. Come join our GEICO family!

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Memory of the Month: the most important meal of the day

By on April 25, 2014 at 2:18 PM

Posted in: Odds & Ends, Working at GEICO

CrepesEach month, we share an image from GEICO’s past and invite you to exercise your caption-writing skills.

I’ll have one – or two, even! Griddles sizzling, crepes cooking … why wasn’t I invited? Well, it might have been because I wasn’t working at GEICO yet. I’m not exactly sure when this photo was shot, but judging from the rotary-dial AND push-button phones on the desk behind these ladies, my guess is the late 1970s.

If there’s one thing we know here at GEICO (aside from insurance, of course), it’s the power of food. There’s no more reliable way to ensure good attendance at your event than to include something enticing to nosh on. And if you dare to hold an event without offering food, you’d better have some pretty darn compelling stuff on your agenda if you expect people to show up.

We just had a textbook example of this phenomenon at the corporate headquarters, where I work. Once a quarter, we have what we call an Executive Breakfast. We invite someone from our executive ranks to address a group of a few dozen associates at a morning meeting. These are invariably interesting sessions, where dynamic presenters give attendees an opportunity to look “behind the curtain” at parts of our business they wouldn’t know about otherwise – and everyone enjoys a nice spread of breakfast burritos, bagels, pastries, fruit, coffee, juices and water.

This week’s event was well-attended, as they always are, and the event-marketing team that gave the presentation had lots of interesting tales to tell. But how many people would have attended if the breakfast buffet wasn’t included? We’d like to think the answer is “plenty.” But in reality, we don’t know … and we dare not find out!

So what will you have on your crepes?

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Born to code? Attend GEICO’s IT Night May 1

By on April 23, 2014 at 2:10 PM

Posted in: IT @ GEICO, Working at GEICO

IT FB adAre you (or is someone you know) looking for an innovative IT career? 

GEICO – a proven online and mobile industry leader – seeks IT pros skilled in .NET, Java, Guidewire, Middleware, WAS, UI / UX,  JBOSS, TomCat, Apache, SQL DBA/DB2, Big Data Administration, and iOS and Android technologies to join our dynamic team.

During GEICO’s career night, job seekers will meet with recruiters and IT managers, and be considered for on-site interviews. This recruiting event will be held on May 1, from 5 to 8 p.m. at our corporate office located at 5260 Western Avenue, Chevy Chase, Md. If you are familiar with the D.C. area, we’re within walking distance of the Friendship Heights Metro stop on the Red Line.

With more than 2,000 people working in IT at GEICO, not only are we a top employer for tech pros, we’re also at the cutting edge of our industry. We’re utilizing emerging technologies to drive results, enhance our customers’ online experiences, and boost bottom-line results. As our CEO often says, “There’s never been a better time to be a GEICO associate.”

We’re big on IT! Ready to join our team?        

RSVP by April 28 to ITcareers@geico.com and attach your resume. Refreshments will be served and there will be a raffle for a fantastic prize!

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Meet Eric: from the islands to the mainland

By on April 21, 2014 at 3:09 PM

Posted in: Claims, Sales and Service, Working at GEICO

As the community manager for GEICO’s Associates & Alumni group on LinkedIn, I get to “meet” co-workers in other locations who I wouldn’t normally see. Eric is one of them. After reading his career progression at GEICO on his profile, I picked up the phone and gave him a call.

Here is his GEICO story …      

EricFEric F., MBA and Six Sigma black belt candidate

GEICO associate since 2005

How did you learn about careers at GEICO?

I had graduated from the University of the Pacific with a B.A. in psychology and read an ad in the Honolulu Advertiser. I started my career in our Hawaii office as a customer service representative, and then transferred to our San Diego office to work in the claims department.

What do you do at GEICO?

Prior to being a black belt candidate, I was a supervisor in our claims department. Today, I analyze business processes and manage projects designed to improve our operations. I’m also responsible for teaching Lean Six Sigma classes to other associates in my location.  

How have you made a difference at GEICO?

By encouraging members of my team to step outside of their comfort zones and strive to be the best they can be. It’s rewarding to see former employees promoted up through the ranks and pursuing their passions.

What’s the most innovative project you’ve worked on so far? 

Right now, my team is working to optimize and expand our claims self-service options by utilizing the GEICO mobile app. When we are done, I’m going to push for a Maxwell the Pig commercial to talk about our changes!

If you could tell someone one thing about GEICO, what would it be? 

GEICO is always looking for ways to improve. We’re a focused organization and it’s inspiring to be challenged every day.

What is your favorite moment at GEICO? 

I had the opportunity to hear Warren Buffett speak during the recent financial crisis and it was very interesting to hear his perspective as such a historical event was unfolding.

Many of our associates start their GEICO careers in a representative role. If you are looking for a company that offers professional development and career advancement, GEICO could be the right place for you. We’re hiring representatives in sales, claims and customer service. Learn more at www.geico.jobs.

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IT@GEICO: ‘Challenging, ambitious and innovative’

By on April 18, 2014 at 8:09 AM

Posted in: IT @ GEICO, Working at GEICO

Welcome back to the IT @ GEICO series. Today, I want to introduce you to one of our information technology associates who is leading projects that assist millions of customers. Let’s meet Catherine—an International Studies major turned IT pro—who describes her work as “challenging, ambitious and innovative.”

GEICO IT associateCatherine L., lead programmer analyst

GEICO associate since 1997, U. of Vermont alumna

What do you do at GEICO?

I lead a team of developers, architects and analysts as we implement new enhancements and maintain existing features of GEICO’s service application, which is used by our customer service representatives and customers.

What’s the most innovative project you’ve worked on?

It would be Single Sign-On for our customers which we implemented late last year. Our customers now have a single account with one set of log-in credentials for all of their GEICO-affiliated policies. This moves our company in the direction of client-level interactions, rather than policy-centric interaction.

What type of technologies do you use?

I started my career as a mainframe developer using COBOL, CICS and JCL. I then moved to coding in SmallTalk and using object-oriented principles. As a developer in the Internet Business Unit, I used Java and Blaze. Now as a lead, I’ve been exposed to jBPM, web services, JSF, XForms, Splunk and Wily.

How have you made a difference here?

In addition to the project work, I’ve done a lot of mentoring and coaching my peers, as well as direct and indirect reports. It’s very gratifying when I can help others understand technology and achieve more.

If you could tell someone one thing about GEICO, what would it be?

GEICO values its employees. There are many opportunities and classes that allow people to drive their own careers. I began as an entry-level programmer on the mainframe and moved to working with object-oriented technologies, and moved up from senior programmer to lead.

Working in IT @ GEICO offers the ability to utilize the latest technologies and work with innovative teams. You will learn a lot, be challenged and can build a lasting IT career. Learn more and apply today at geico.jobs/IT.

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Not looking for a desk job? Attend a GEICO adjuster job fair.

By on April 15, 2014 at 10:36 AM

Posted in: Claims, Working at GEICO

auto damage adjusterWhat is an “adjuster?” What do they do? At a very high level, adjusters deliver on GEICO’s promise to “be there” after an accident or a natural disaster. Recently, I visited with some of GEICO’s auto damage adjusters, and was impressed by the passion and professionalism with which they help our customers.

We’re currently hiring auto damage trainees, as well as experienced adjusters and associates for our Management Development Program. There are opportunities all across the United States for field adjusters (think company car and servicing a territory), Auto Repair Xpress adjusters who work within local collision centers, and drive-thru location adjusters who assist customers whose cars are safe to drive.

If you’re looking for a never-boring, fast-paced career that allows you to interact with customers, negotiate, solve problems and make a difference, auto damage could be the right place for you. Learn more by attending one of these upcoming career fairs.

Auto Damage Career Events

How to Prepare

Job seekers are encouraged to apply online a day or two prior to one of the listed events. Also, we recommend that you research GEICO and the Auto Damage role; you’ll find lots of information at our Careers site on geico.com. You’ll find career path and training information, as well as a video via geico.jobs/AD. Bring your resume and dress to impress!

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