By Guest Blogger on March 21, 2014 at 10:30 AM
Posted in: Claims, Working at GEICO
By David Smith, guest blogger, corporate communications
GEICO was a magnet for a young George Rogers. The eager Bethesda, Md., native grew up just two miles from the corporate office, and he began sorting mail and hustling policy files as a part-time associate in 1969, while he was still in high school.
Rogers later moved into a full-time claims examiner job after starting college and was quick to embrace the company’s culture and its great potential. “I grew up wanting to be an oceanographer, but I realized early on that I was with a great company and loved the people I worked with.”
He never turned down an opportunity to learn, grow and share his experience. From regional liability director to assistant vice president for claims in Macon in 1993, he rose to become GEICO’s chief claims officer in 1997. Next came the regional vice presidency in Dallas in 2000, then Lakeland in 2002. He was elected to GEICO’s board of directors in 1997.
“My career advice,” Rogers said, “is to excel at every job opportunity you are given; maintain the attitude, drive and desire that others envy; and always continue to self-develop through both formal and experiential learning opportunities.”
In claims, he developed his analytical, decision-making and customer-service skills. As a systems manager, his planning and project-management talents were sharpened. ”From all my time in management, at every level and up through this day,” he said, “I have been blessed to be around great associates and GEICO leaders from whom I have learned so very much.”
By Guest Blogger on March 18, 2014 at 11:40 AM
Posted in: Marketing & Communications, Working at GEICO
By Marvel Burgess, guest blogger, community relations
For 10 years, GEICO’s regional office in Macon, Ga., has been United Way of Central Georgia’s top contributor. The organization uses the money it raises to fund 31 partner agencies that serve more than 100,000 people in the community.
But last year, we outdid ourselves, raising more than $1 million for United Way of Central Georgia – we’re the first company ever to reach that mark!
“This accomplishment speaks volumes about the relationship between GEICO and the Macon community,” said Rhett Rayburn, GEICO’s Southeastern regional vice president. “This is an amazing milestone that we have met and I am so proud of all our associates.”
In February, the Macon, Ga., office hosted a celebration with United Way, where Macon-Bibb County Mayor Robert Reichert attended and read a proclamation announcing Feb. 19 as GEICO Appreciation Day. He also presented GEICO with a key to the city.
Scott Markel, regional vice president of GEICO’s Midwest operations, expressed his appreciation and said, “We are grateful and honored to accept a key to the City of Macon. I’m personally proud that our associates are able to give back to a community that has been so important to us for so many wonderful years.”
As Macon’s regional community relations coordinator and a former United Way volunteer, I have toured the organizations that United Way serves and have met many of those who find assistance through their programs. Knowing that there are children right around the corner from us sleeping in a shelter makes you want to help, and the numbers of the needy are so great.
By Nathan Erb on March 14, 2014 at 11:58 AM
Posted in: Safety
St. Patrick’s Day falls on a Monday this year, but the green beer will start flowing this weekend. If you’re planning to turn Irish for a day (or longer), you’ll want to plan for the safety of yourself and others first.
Here are some tips to ensure that you’re not relying on luck to have a safe, fun St. Patrick’s Day whether it’s at home or out on the town.
If you are hosting a party:
- Remember, you can be held liable and prosecuted if someone you served ends up in a drunk-driving crash.
- Make sure all of your guests designate their sober drivers in advance, or help arrange alternate transportation.
- Serve lots of food and include lots of non-alcoholic beverages at the party.
- Stop serving alcohol some time before the end of the party and begin serving coffee and dessert.
If you’re going out, there are plenty of alternatives to driving. Take public transportation, or designate a driver who’ll stay sober and see to it that everyone in your party gets home safely.
In the Washington, D.C., area, the Washington Regional Alcohol Program sponsors SoberRide; you just call 800-200-TAXI (8294) and you can get a cab ride worth up to $30 for free. Most major metropolitan areas offer similar services. Or maybe you should just stay where you are; Hotel Tonight is a great app for finding a discounted hotel nearby.
You can see more tips at the National Highway Traffic Safety Administration’s website.
By Shannon Smedstad on March 12, 2014 at 10:51 AM
Posted in: Marketing & Communications, Working at GEICO
By now, you have probably seen the GEICO “Hump Day” commercial. This clever 30-second ad has become a pop-culture hit with kids and adults alike, and has received more than 20 million views on the GEICO YouTube channel!
These days, there isn’t a Wednesday that goes by without someone, somewhere hearing (or asking) the question, “Guess what day it is?” Last year, Wednesdays got a bit more interesting at GEICO, too. Our associates began to experience something a little extra-special.
The camel began touring our locations.
CAMELS AT WORK? ONLY AT GEICO!
“The office was in a stir of excitement with the camel visiting on Hump Day! Each associate had the opportunity visit with the camel outside, and also had an amazing opportunity to have a picture taken with the camel and their teammates,” said Anna W., claims manager in San Diego.
After visiting the West Coast office, the camel journeyed to the heartland and made a guest appearance at one of our newest locations. The six-month anniversary of the Indianapolis opening was a memorable moment, indeed. From there, it was off to the East Coast, to visit our friends in Fredericksburg, Va.
MAKE EVERY DAY HUMP DAY
Download the Hump Day ringtones from Myxer.com at http://on.gei.co/19jwTfO.
By Guest Blogger on March 10, 2014 at 11:02 AM
Posted in: Claims, Sales and Service, Working at GEICO
By Samantha Motowski, guest blogger, University of Arizona student
I recently had the opportunity to spend a day at the GEICO office in Tucson, Ariz., as part of the University of Arizona’s Eller College of Management winter externship program. Excited to learn more about the company whose lovable characters always brighten a commercial break, I approached the sizable office armed with questions.
Home of the Gecko: a first impression
Where I expected bland cubicles devoid of color and design, the décor of the GEICO office reflected the company’s values. Lighthearted posters and other decorations suggested friendly team competition, while both creative awards and formal certificates demonstrated the company’s belief in recognizing excellence.
Customer service and sales
Donning a headset like those worn by many employees, I spent a large part of the day on the “front lines” silently listening in on real calls. In the service department, I witnessed the wide variety of questions and concerns that can arise from the other end of the line. Impressively, the customer service representatives met every unique inquiry with efficient and compassionate assistance. The sales department was lively, and I got the chance to hear an associate close a sale from start to finish.
Climbing the claims ladder
After a brief lunch break, I had the opportunity to learn from employees across multiple levels of the claims department. From fender-benders to conversations with lawyers, I experienced the many challenges faced by claims representatives daily in their varying degrees of severity.
REVO with Rachel
While the level of training and feedback offered by GEICO was self-evident in the associates’ confident and quick performance, Rachel in “REVO” showed me the care that GEICO takes to ensure its employees are successful as she observed her team, prepared feedback and coached leads, in addition to taking complex supervisor calls herself.
After a day packed with friendly faces and informative conversations, I left GEICO with a fresh perspective of what it means to work in insurance, along with a renewed appreciation for the company that offers so much more than an excellent discount on auto insurance.
A note from GEICO Careers:
Thank you, Samantha, for spending a day with us in Tucson and taking the time to write about your experience! GEICO is committed to working with colleges and universities across the country, and offers paid summer internships, Achievement Awards and post-graduate opportunities within our Leadership Programs, Sales, Customer Service, Claims, IT and more.
By Shannon Smedstad on March 6, 2014 at 11:14 AM
Posted in: Marketing & Communications, Working at GEICO
Recently, I was on a conference call with Deedre and was impressed with her level of enthusiasm for what she does at GEICO. Then when I learned about her career progression, I was wowed; Deedre has progressed from call center representative to directing hundreds of strategic marketing partnerships.
Here is her GEICO story …
Director, Partnership, Affinity and Membership Discounts
Deedre joined the GEICO team in 1999, selling insurance over the phone to prospective policyholders. But when she wanted more, she began asking what she needed to do to move up at GEICO.
That’s when her manager encouraged her to go back to school. She then finished her bachelor’s degree in business at Florida Southern College and her career took off.
Since then, Deedre has worn many hats, including sales counselor, customer service coach, service supervisor then manager, training manager, planning manager and now director.
What do you currently do at GEICO?
The short answer is that I sell GEICO auto insurance. The long answer is that I have a growing roster of more than 700 organizations with millions of members to whom we offer discounts.
I direct a multi-million dollar marketing strategy that generates auto policy sales from these members, using mail, radio, sports, social media, events, fairs and conventions, magazines and some random things like comedy shows.
How did you get to where you are today?
I took every special project I could get my hands on, which often meant working beyond my set schedule. I never said a job was too small for me. As I climbed up the ladder in management, I would still jump in and work beside my team. I also owned up to my mistakes. Saying, “That’s my fault, I’m sorry and it won’t happen again,” will earn you so much more respect than when you throw out excuses.
What is the “coolest” project that you have worked on?
This is impossible to answer. Every day I am working on cool projects and doing amazing things because of this job. I have traveled to Alaska and met National Geographic explorers, attended a formal dinner at the State Department and watched Hilary Clinton speak (up close), and even “rubbed elbows” with Wolf Blitzer, James Gandolfini and Vanilla Ice!
If you could tell someone ONE THING about GEICO, what would it be?
GEICO rewards hard work and a great attitude. The only barrier to advancement is yourself.
Are you involved in any of our community service events?
I introduced the Wounded Warrior Project to our CEO and we have been a strong supporter for several years now. I have also been a United Way coordinator, assisted the Lakeland Chamber with their annual fundraiser, and participated in the Heart Walk. Volunteering is so rewarding and I encourage everyone to do it – especially when they complain about their lives.
What advice would you give someone who is considering a career at GEICO?
Don’t hesitate – jump on board now and dream BIG! Your career at GEICO could move you into a job that didn’t even exist before. Don’t think that the only opportunities are the ones directly in front of you.
If you are interested in launching a career filled with potential, visit us at www.geico.jobs to learn more and apply. Once you get your foot in the door at GEICO, there’s no telling how far you could go!
By Greg Marsh on February 27, 2014 at 12:10 PM
Posted in: Working at GEICO
Each month, we share an image from GEICO’s past and invite you to exercise your caption-writing skills.
When Leo Goodwin launched GEICO in 1936, his fledgling company was built on a foundation of direct mail. The operation required lots of printing, so to keep costs as low as possible, GEICO had its own printing facilities in-house.
That’s one thing about our company that hasn’t changed, even though our operations are far less paper-intensive than they used to be. We opened a state-of-the-art printing and mailing facility in Fredericksburg, Va., in the 1990s, where nearly 250 associates work with high-speed, ultra-efficient printers. It occupies an entire building, many times the size of the space you see in this photo.
What do you suppose the handful of employees pictured here would think about that?
By Guest Blogger on February 19, 2014 at 2:01 PM
Posted in: Working at GEICO
Great work environment, training and professional growth opportunities – these are just a few reasons why I believe GEICO is a one of the best places to work. I’m glad to say that Virginia Business magazine agrees.
For the third consecutive year, GEICO’s two regional offices in Virginia – Virginia Beach and Fredericksburg – were named among the 2014 Best Places to Work in Virginia by Virginia Business and Best Companies Group. The offices were both recognized for their effort in providing a supportive and satisfying work environment for more than 6,000 associates in the state.
“Being named one of the best places to work in Virginia is a great honor and we’re proud to provide a supportive and satisfying workplace for our associates,” said Joe Thomas, regional vice president in GEICO’s Virginia Beach office.
Nancy Pierce, regional vice president in GEICO’s Fredericksburg office, said, “Not only does GEICO provide a great workplace environment, but we also provide opportunities for people to build a career. We’re always looking for dedicated candidates who are committed to servicing our policyholders and driving our company forward.”
Luckily, there’s still opportunity for potential candidates to be a part of a great workplace environment.
GEICO is looking to hire 1,400 associates between the two Virginia offices this year. Interested candidates can learn more about job opportunities by visiting www.geico.jobs.
What are some things you look for in a company? Please leave your comments below.
By Nathan Erb on February 14, 2014 at 6:58 AM
Posted in: Odds & Ends, On the Web
If you’re on the East coast, you’re probably spending your Valentine’s Day weekend digging out from this week’s snow and ice. For others, Valentine’s Day could be a day to spend to spend with a significant other or crying into a heart-shaped box of assorted chocolates. Whatever your weekend brings, you shouldn’t be without great music.
Below you’ll find our Valentine’s Day playlist, filled with songs to suit your mood. Spread the love with your favorite romantic songs in the comments!
By Shannon Smedstad on February 10, 2014 at 3:30 PM
Posted in: Working at GEICO
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For the past two decades, GEICO has given out $1,000 achievement awards each year to college sophomores and juniors from all across the country. In 2014, we will recognize more than 50 students! This award program is just one of the ways that we help support tomorrow’s leaders. It’s a long-standing tradition that, quite simply, makes us happier than a camel on hump day.
So, who’s eligible for one of these awards? Well, you could be, if you:
- Are currently enrolled full-time in a bachelor’s degree program
- Possess sophomore or junior status
- Have at least a 3.0 cumulative GPA
- Are majoring in business, computer science, mathematics or a related program
- Have demonstrated leadership on campus and/or within the community
How to apply
First, we encourage you to learn more about our program at geico.jobs/achievement. There, you can download an application and watch a quick video. We require a few documents – resume, short essay and unofficial transcripts – so start getting those ready after your 5 p.m. group project meeting.
There’s a list of participating schools posted online, but please note that students from any accredited four-year college or university are eligible to apply. This year’s recipients will be selected later this spring and notified in June 2014.
Don’t delay! Postmark deadline is Feb. 22.
We look forward to receiving your application. Mailing addresses are based upon school and posted online, too.
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