By Shannon Smedstad on March 12, 2014 at 10:51 AM
Posted in: Marketing & Communications, Working at GEICO
By now, you have probably seen the GEICO “Hump Day” commercial. This clever 30-second ad has become a pop-culture hit with kids and adults alike, and has received more than 20 million views on the GEICO YouTube channel!
These days, there isn’t a Wednesday that goes by without someone, somewhere hearing (or asking) the question, “Guess what day it is?” Last year, Wednesdays got a bit more interesting at GEICO, too. Our associates began to experience something a little extra-special.
The camel began touring our locations.
CAMELS AT WORK? ONLY AT GEICO!
“The office was in a stir of excitement with the camel visiting on Hump Day! Each associate had the opportunity visit with the camel outside, and also had an amazing opportunity to have a picture taken with the camel and their teammates,” said Anna W., claims manager in San Diego.
After visiting the West Coast office, the camel journeyed to the heartland and made a guest appearance at one of our newest locations. The six-month anniversary of the Indianapolis opening was a memorable moment, indeed. From there, it was off to the East Coast, to visit our friends in Fredericksburg, Va.
MAKE EVERY DAY HUMP DAY
Download the Hump Day ringtones from Myxer.com at http://on.gei.co/19jwTfO.
By Guest Blogger on March 10, 2014 at 11:02 AM
Posted in: Claims, Sales and Service, Working at GEICO
By Samantha Motowski, guest blogger, University of Arizona student
I recently had the opportunity to spend a day at the GEICO office in Tucson, Ariz., as part of the University of Arizona’s Eller College of Management winter externship program. Excited to learn more about the company whose lovable characters always brighten a commercial break, I approached the sizable office armed with questions.
Home of the Gecko: a first impression
Where I expected bland cubicles devoid of color and design, the décor of the GEICO office reflected the company’s values. Lighthearted posters and other decorations suggested friendly team competition, while both creative awards and formal certificates demonstrated the company’s belief in recognizing excellence.
Customer service and sales
Donning a headset like those worn by many employees, I spent a large part of the day on the “front lines” silently listening in on real calls. In the service department, I witnessed the wide variety of questions and concerns that can arise from the other end of the line. Impressively, the customer service representatives met every unique inquiry with efficient and compassionate assistance. The sales department was lively, and I got the chance to hear an associate close a sale from start to finish.
Climbing the claims ladder
After a brief lunch break, I had the opportunity to learn from employees across multiple levels of the claims department. From fender-benders to conversations with lawyers, I experienced the many challenges faced by claims representatives daily in their varying degrees of severity.
REVO with Rachel
While the level of training and feedback offered by GEICO was self-evident in the associates’ confident and quick performance, Rachel in “REVO” showed me the care that GEICO takes to ensure its employees are successful as she observed her team, prepared feedback and coached leads, in addition to taking complex supervisor calls herself.
After a day packed with friendly faces and informative conversations, I left GEICO with a fresh perspective of what it means to work in insurance, along with a renewed appreciation for the company that offers so much more than an excellent discount on auto insurance.
A note from GEICO Careers:
Thank you, Samantha, for spending a day with us in Tucson and taking the time to write about your experience! GEICO is committed to working with colleges and universities across the country, and offers paid summer internships, Achievement Awards and post-graduate opportunities within our Leadership Programs, Sales, Customer Service, Claims, IT and more.
By Shannon Smedstad on March 6, 2014 at 11:14 AM
Posted in: Marketing & Communications, Working at GEICO
Recently, I was on a conference call with Deedre and was impressed with her level of enthusiasm for what she does at GEICO. Then when I learned about her career progression, I was wowed; Deedre has progressed from call center representative to directing hundreds of strategic marketing partnerships.
Here is her GEICO story …
Director, Partnership, Affinity and Membership Discounts
Deedre joined the GEICO team in 1999, selling insurance over the phone to prospective policyholders. But when she wanted more, she began asking what she needed to do to move up at GEICO.
That’s when her manager encouraged her to go back to school. She then finished her bachelor’s degree in business at Florida Southern College and her career took off.
Since then, Deedre has worn many hats, including sales counselor, customer service coach, service supervisor then manager, training manager, planning manager and now director.
What do you currently do at GEICO?
The short answer is that I sell GEICO auto insurance. The long answer is that I have a growing roster of more than 700 organizations with millions of members to whom we offer discounts.
I direct a multi-million dollar marketing strategy that generates auto policy sales from these members, using mail, radio, sports, social media, events, fairs and conventions, magazines and some random things like comedy shows.
How did you get to where you are today?
I took every special project I could get my hands on, which often meant working beyond my set schedule. I never said a job was too small for me. As I climbed up the ladder in management, I would still jump in and work beside my team. I also owned up to my mistakes. Saying, “That’s my fault, I’m sorry and it won’t happen again,” will earn you so much more respect than when you throw out excuses.
What is the “coolest” project that you have worked on?
This is impossible to answer. Every day I am working on cool projects and doing amazing things because of this job. I have traveled to Alaska and met National Geographic explorers, attended a formal dinner at the State Department and watched Hilary Clinton speak (up close), and even “rubbed elbows” with Wolf Blitzer, James Gandolfini and Vanilla Ice!
If you could tell someone ONE THING about GEICO, what would it be?
GEICO rewards hard work and a great attitude. The only barrier to advancement is yourself.
Are you involved in any of our community service events?
I introduced the Wounded Warrior Project to our CEO and we have been a strong supporter for several years now. I have also been a United Way coordinator, assisted the Lakeland Chamber with their annual fundraiser, and participated in the Heart Walk. Volunteering is so rewarding and I encourage everyone to do it – especially when they complain about their lives.
What advice would you give someone who is considering a career at GEICO?
Don’t hesitate – jump on board now and dream BIG! Your career at GEICO could move you into a job that didn’t even exist before. Don’t think that the only opportunities are the ones directly in front of you.
If you are interested in launching a career filled with potential, visit us at www.geico.jobs to learn more and apply. Once you get your foot in the door at GEICO, there’s no telling how far you could go!
By Greg Marsh on February 27, 2014 at 12:10 PM
Posted in: Working at GEICO
Each month, we share an image from GEICO’s past and invite you to exercise your caption-writing skills.
When Leo Goodwin launched GEICO in 1936, his fledgling company was built on a foundation of direct mail. The operation required lots of printing, so to keep costs as low as possible, GEICO had its own printing facilities in-house.
That’s one thing about our company that hasn’t changed, even though our operations are far less paper-intensive than they used to be. We opened a state-of-the-art printing and mailing facility in Fredericksburg, Va., in the 1990s, where nearly 250 associates work with high-speed, ultra-efficient printers. It occupies an entire building, many times the size of the space you see in this photo.
What do you suppose the handful of employees pictured here would think about that?
By Guest Blogger on February 19, 2014 at 2:01 PM
Posted in: Working at GEICO
Great work environment, training and professional growth opportunities – these are just a few reasons why I believe GEICO is a one of the best places to work. I’m glad to say that Virginia Business magazine agrees.
For the third consecutive year, GEICO’s two regional offices in Virginia – Virginia Beach and Fredericksburg – were named among the 2014 Best Places to Work in Virginia by Virginia Business and Best Companies Group. The offices were both recognized for their effort in providing a supportive and satisfying work environment for more than 6,000 associates in the state.
“Being named one of the best places to work in Virginia is a great honor and we’re proud to provide a supportive and satisfying workplace for our associates,” said Joe Thomas, regional vice president in GEICO’s Virginia Beach office.
Nancy Pierce, regional vice president in GEICO’s Fredericksburg office, said, “Not only does GEICO provide a great workplace environment, but we also provide opportunities for people to build a career. We’re always looking for dedicated candidates who are committed to servicing our policyholders and driving our company forward.”
Luckily, there’s still opportunity for potential candidates to be a part of a great workplace environment.
GEICO is looking to hire 1,400 associates between the two Virginia offices this year. Interested candidates can learn more about job opportunities by visiting www.geico.jobs.
What are some things you look for in a company? Please leave your comments below.
By Nathan Erb on February 14, 2014 at 6:58 AM
Posted in: Odds & Ends, On the Web
If you’re on the East coast, you’re probably spending your Valentine’s Day weekend digging out from this week’s snow and ice. For others, Valentine’s Day could be a day to spend to spend with a significant other or crying into a heart-shaped box of assorted chocolates. Whatever your weekend brings, you shouldn’t be without great music.
Below you’ll find our Valentine’s Day playlist, filled with songs to suit your mood. Spread the love with your favorite romantic songs in the comments!
By Shannon Smedstad on February 10, 2014 at 3:30 PM
Posted in: Working at GEICO
For the past two decades, GEICO has given out $1,000 achievement awards each year to college sophomores and juniors from all across the country. In 2014, we will recognize more than 50 students! This award program is just one of the ways that we help support tomorrow’s leaders. It’s a long-standing tradition that, quite simply, makes us happier than a camel on hump day.
So, who’s eligible for one of these awards? Well, you could be, if you:
- Are currently enrolled full-time in a bachelor’s degree program
- Possess sophomore or junior status
- Have at least a 3.0 cumulative GPA
- Are majoring in business, computer science, mathematics or a related program
- Have demonstrated leadership on campus and/or within the community
How to apply
First, we encourage you to learn more about our program at geico.jobs/achievement. There, you can download an application and watch a quick video. We require a few documents – resume, short essay and unofficial transcripts – so start getting those ready after your 5 p.m. group project meeting.
There’s a list of participating schools posted online, but please note that students from any accredited four-year college or university are eligible to apply. This year’s recipients will be selected later this spring and notified in June 2014.
Don’t delay! Postmark deadline is Feb. 22.
We look forward to receiving your application. Mailing addresses are based upon school and posted online, too.
By Shannon Smedstad on February 7, 2014 at 2:27 PM
Posted in: On the Web
Have you checked your Facebook account today? Tweeted a tweet to your tweeps? Pinned something beautiful? Well, we did, too.
GEICO may be in the auto insurance business, but we’re far from your typical, boring insurance company. In fact, we’re quite social. There are many ways that you can connect with us where you already hang out.
Whether you are a fan of the Gecko, interested in a new career, or just want to know what’s going on with GEICO, we try to make it easy to connect with us. And if you’re a current customer, we encourage you download the GEICO app, so that GEICO’s always right at your fingertips.
By Shannon Smedstad on February 5, 2014 at 2:32 PM
Posted in: Working at GEICO
Ah, the Internet: a place where people connect, share, communicate and scam. You’ve probably heard of scammers “phishing.” Well, there is a current scam that involves GEICO and unsuspecting, trusting job-seekers.
Someone – or possibly a group of people – is contacting job-seekers about jobs at GEICO, and offering “work at home” positions paying upwards of $34 per hour and $100 signing bonuses.
We believe it’s important for us to share this information with you because we want you to be safe online and protect yourselves.
Here is what we know so far:
- Job-seekers are being contacted via email from a person who claims to be an “online hiring manager” for GEICO.
- This person is going by the name Cindy William or Cindy Williams, and using this email address email@example.com.
- She is asking job-seekers to set up Yahoo email addresses and/or Yahoo Instant Messenger accounts in order to communicate and/or chat with them.
- She may be asking for bank account information in order to send money to the job-seekers to purchase equipment to set up their home offices.
- There is someone asking job seekers to send their Social Security number to a possible Gmail account.
Please know that this is NOT how GEICO does business.
GEICO’s hiring team members ask job-seekers to apply via www.geico.jobs or careers.geico.com, and we only ever use @geico.com email addresses. Our recruiters will never ask you to set up third-party email accounts or for bank account information. And, our application only asks for the last four digits of your SSN.
If you have been contacted by someone claiming to be from GEICO, using a non-GEICO branded email or directing you to apply via a non-GEICO URL, please let us know. Email any correspondence you may have to NCR1@geico.com.
And, if you have any questions about the validity of a job opening, you can always double-check it at www.geico.jobs or contact a member of our HR team.
By Guest Blogger on January 29, 2014 at 12:22 PM
Posted in: Marketing & Communications, On the Web
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By guest blogger Tony Blue, public relations
Animal Planet’s Puppy Bowl X comes to GEICO Stadium on Feb. 2
Have you noticed that GEICO has an affinity for animals? From the Gecko and Maxwell the pig to the rowing Guinea Pigs and the Camel, the company, its customers and associates have a general affection for critters. This February, that trend continues in a major way. GEICO has the pick of the litter, sponsoring Animal Planet’s Puppy Bowl X at GEICO Stadium on Sunday, Feb. 2, at 3 p.m.
What is the Puppy Bowl, you ask? The Puppy Bowl is a TV program on Animal Planet that mimics that other big game, with teams of rambunctious pups, trained by the GEICO Gecko, at play inside a stadium. The puppies featured in the Puppy Bowl are from shelters and the show provides viewers with information on adoption. Puppy Bowl I aired in February 2005.
Fast-forward to 2014: Animal Planet has pulled out all the stops for Puppy Bowl X, going so far as to recreate an actual game-day experience, featuring NFL-like in-game segments, online interaction and profiles of the puppy participants.
And for fans just nipping at the chance to interact with the pups before the big game, there is a Fantasy Puppy League. Animal Planet is providing viewers with the opportunity to pick their top dog in the first-ever fantasy draft. Fans can view the pedigree of 11 all-star puppies and draft their own team before the big game. On game day, fantasy participants can keep track of their pooches with on-screen live stat updates and an online leaderboard.
Animal Planet will unleash a new Water Bowl Cam and viewers will be able to watch slow-motion replays of your favorite canines with the first ever Too Cute Cam. And if you think it’s just about the dogs, at halftime of Puppy Bowl X, cat lovers will be in for a special treat as Animal Planet introduces a brand new “All Kitty” Halftime Show featuring the Internet sensation, “Keyboard Cat.” He will lend a paw as he performs his rendition of Bruno Mars’ “Locked Out of Heaven.”
Thirty kitten all-stars will also perform an epic domino topple and a kitten daredevil will be making a grand entrance into GEICO Stadium via parachute. And what is a football game without cheerleaders? It will be pure puppy love when the members of the Penguin Cheerleading Squad shake their tail feathers on the sidelines.
At the end of Puppy Bowl X, fans will also have a chance to select the “MVP” (Most Valuable Puppy) with interactive voting. Animal Planet will also feature two Top Ten Lists (Top Ten Puppies and Top Ten Goofiest Plays), highlighting some of the most memorable moments captured from Puppy Bowls I-X.
And just in case you want to know more, you’ll be able to go to the dogs online via the Puppy Feed, where you’ll find more canine cuteness. And don’t miss the special, Dog Years: Life after Puppy Bowl that takes a look at some of the puppies (past and present) that have participated in the Puppy Bowl in their new adult lives. A Pup Close and Personal segment will follow the lives of current puppies and their unique journeys from the shelter to Puppy Bowl X. In addition, stay tuned until the end of the game to find out where some of your favorite publicity hounds are now with a special adoption update.
Don’t forget! Puppy Bowl X at GEICO Stadium will air on Animal Planet, Sunday, Feb. 2, at 3 p.m. Let’s hope it isn’t raining cats and dogs.
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