Category: Claims

Mechanical Breakdown Insurance reassurance

By on June 1, 2010 at 9:45 AM

By guest blogger Holly Z., performance monitoring analyst, San Diego Recently I discovered that my vehicle needed to have its transmission replaced. I couldn’t believe it! My vehicle was only five years old and I kept it in immaculate condition. I took it to the repair shop and the mechanic told me that it was […]

Posted in: Claims


What to do when your car’s been dinged

By on May 21, 2010 at 4:06 PM

By guest blogger Katie R., claims adjuster, Tucson As a GEICO claims adjuster, I help our customers after they’ve had an accident. Many tell me that they were nervous or scared at the scene of the accident and didn’t think to get all the information our claim service representative wanted. My response to this may […]

Posted in: Claims


What makes GEICO tick?

By on April 6, 2010 at 11:11 AM

Guest Blogger: Chandler A., claims manager, Macon, Ga. At GEICO, being “fanatics for outstanding customer service” is the fabric of our corporate culture and the primary building block for all that we do. My view on this comes from a unique perch. You see, I happen to be the only “me” there is in this entire company. […]

Posted in: Claims


We are all witnesses

By on March 24, 2010 at 7:55 AM

Guest Blogger: Monica M., claims supervisor in Lakeland, FL Recently, a friend of mine got in an auto accident. When he told me about it, he was adamant that he’d had a green light; that the other party violated his right of way. Unfortunately for him, there were several witnesses who contradicted his version of […]

Posted in: Claims


Choosing a Body Shop

By on March 11, 2010 at 7:24 AM

Guest Blogger: Bill K, auto damage supervisor, Maryland You’ve had an accident; now where do you turn for repairs to your vehicle? Take a quick look in the phone book – there are probably dozens of body shops in your area that would be more than happy to fix your vehicle. How do you pick […]

Posted in: Claims


Welcome to blog.geico.com!

By on March 1, 2010 at 7:10 AM

Greetings, and welcome to the GEICO Blog, where I’ll be your host. I’ve been at GEICO for 26 years, so I know a thing or two about this company and the insurance industry. I’ll be posting here regularly, and if you have a question, I’ll be able to answer it … or I’ll know where […]

Posted in: Claims, Marketing & Communications, On the Web, Sales and Service


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